What does Hospitality Heroes do?

Hospitality Heroes is the Kitchen & Co Collective's consultancy arm, bringing hands-on hospitality expertise to venue owners, hoteliers, restaurateurs and publicans, from turning around an established business to launching a new one.

What kind of businesses do you work with?

Established venues looking to improve profitability and performance, and new-to-market businesses planning a launch, including hotels, pubs, restaurants, event venues and food and drink brands.

Do you help struggling businesses turn around?

Yes. We work with hospitality businesses that are underperforming commercially, operationally or both. We can review the entire operation, including profitability, food and labour costs, pricing, menus, staffing structures, operational efficiency, customer experience, brand positioning and routes to revenue growth. From there, we develop a practical turnaround strategy, and where required we work alongside your team to implement the changes rather than simply delivering a set of recommendations.

Do you offer food styling and photography services?

Yes. We provide food styling and creative support for photography and filming across magazines, cookery books, websites, social media, advertising and promotional campaigns. We can work alongside your existing photographer or production team, or help coordinate the wider shoot.

Do you help develop new food products for retail or hospitality brands?

Yes. We support both hospitality and retail brands with new food product development, from initial concept through to market positioning, including product and menu development, market research, competitor analysis, consumer and dining trends, concept testing and commercial positioning.

How does a consultancy engagement work, and what does it cost?

Every consultancy engagement is bespoke and shaped around the specific challenge, objectives and scale of the business. We typically begin with an initial conversation before recommending the most appropriate scope of work: a focused strategic project, an operational or commercial review, or a longer-term engagement supporting implementation and growth. Consultancy fees typically start from £1,000 per day, with a tailored proposal and fee structure provided once we understand the scope.

Which areas do you work in?

We work with hospitality businesses across the UK and internationally. Our consultancy is not restricted by location, and we can support businesses through a combination of on-site and strategic consultancy. For international projects, the scope and delivery model are tailored to the location, scale and requirements of the business.

Is Hospitality Heroes connected to Indulgence and Kitchen & Co?

Yes. Hospitality Heroes is part of the Kitchen & Co Collective, working alongside Indulgence's luxury event delivery and Kitchen & Co's embedded venue kitchens.

How do I get started?

Get in touch with our team to tell us a little about your business, the challenge you are facing and what you are looking to achieve. We will arrange an initial consultation to understand your operation, objectives and priorities, then recommend the most appropriate next steps and, where relevant, develop a tailored scope of work and proposal.

Better hospitality. Stronger margins.
A business you are proud of.

Hospitality Heroes works with established operations and new-to-market businesses to improve commercial performance, sharpen the food and drink offer and build a hospitality business that operates at the standard it deserves. Led by Anthony and Jo Robinson – 25 years of building, running and developing hospitality businesses from the ground up.

Our Consultancy Offerings

Venue Consultancy

For estates, venues and event spaces looking to sharpen commercial and operational performance.

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Food Styling & Photography

On-brand food photography and styling for publications, brands, websites and campaigns.

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Product & Menu Development

New product development and concept launches for the food industry and retail market.

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Hotels, Pubs & Restaurants

Operational, financial and brand consultancy for hospitality businesses at every stage.

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“ Hospitality Heroes are my undoubted go-to when it comes to specialist hospitality, event catering and operational service consultancy.”

Kelly Chandler

Venue Expert, Trainer and High-End Customer Experience Consultant

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Hospitality Heroes is part of
The Kitchen & Co Collective

A family of complementary hospitality businesses built on over 25 years of delivery. Our consultancy clients benefit from a group that also delivers premium event catering through Indulgence at The Event Kitchen and embedded venue kitchen partnerships through Our Kitchens. Explore The Kitchen & Co Collective →

Better hospitality. Stronger margins. A business you are proud of.

Venue Consultancy

Food Styling & Photography

Product & Menu Development

Hotels, Pubs & Restaurants

“ Hospitality Heroes are my undoubted go-to when it comes to specialist hospitality, event catering and operational service consultancy.”

Hospitality Heroes is part of The Kitchen & Co Collective

Better hospitality. Stronger margins.
A business you are proud of.

Hospitality Heroes is part of
The Kitchen & Co Collective